General Terms of Business of the Stem Cell Network North Rhine-Westphalia

  1.    Scope of application

    1.1.   Our general terms of business govern the contractual relationship between you - as the participant in the seminars, conferences and workshops offered by Stammzellnetzwerk.NRW e.V. - and us.
    1.2.   In addition to our general terms of business, the respective service description of the event booked shall apply.
  2. Registration/confirmation of registration

    2.1   The registration formalities will be defined in the service description for the event in question. In this respect, you must specify your e-mail address and an invoice address. The receipt of the registration will be confirmed via e-mail. The confirmation of receipt will not represent a conclusion of the seminar agreement. 
    2.2   The seminar agreement will be concluded by confirmation of acceptance on our part. This confirmation will also be sent via e-mail. The seminar agreement shall stand under the condition that the minimum number of participants stated in the specification of service is achieved.
    2.3.  We reserve the right to refuse your registration without giving any reason.
    2.4   The event will take place if we do not notify you via e-mail of its cancellation due to non-achievement of the minimum number of participants no later than 14 days prior to its start. 
  3. Cancellations

    3.1   You shall have the possibility of cancelling your participation in the booked event at all times in writing or via e-mail. In the case of a cancellation, depending on the time of receipt of your notification of cancellation, we will charge handling fees. The time of receipt of your notification of cancellation will be defined in line with our business hours. Cancellations that are received after 6 pm, on weekends or bank holidays will, therefore, only be considered as received on the first subsequent working day. 

    3.2.   We shall charge the following handling fees:

    For the cancellation of an in-person event or a hybrid event

            Up to 45 days before the start, no costs will be charged
            Up to 10 days before the start we will charge a cancellation fee of 50 %
            of the participation fee
            At a later time as that stated above (starting from 9 days before the start),
           the full participation fee must be paid.

    If an online event is cancelled

          Up to 10 days before the start, no costs will be charged
          Up to 5 days before the start we will charge a cancellation fee of 50 %
          of the participation fee
          At a later time as that stated above (starting from 4 days before the start),
          the full participation fee must be paid.

    3.3.   We will also charge the full participation fee in the case of (partial) non-attendance of the registered participant. In exceptional cases and proving that non-attendance has exclusively been due to medical reasons this shall not apply for full non-attendance if the participant provides a medical certificate which is dated at the latest to the day the event commences.

    In the case of partial non-attendance, irrespective of the reason for non-attendance, always the full participation fee must be paid.

  4. Changes to the course of an event 

    We shall be entitled to carry out necessary changes or deviations relating to the content, method and organisation (e.g. due to legal changes) before or during the event, unless they significantly modify the purpose for the participants of the event announced. We shall be authorised to replace the designated speakers if necessary (e.g. sickness, accident) by any other persons with the same qualification as to the subject announced.
  5. Cancellation of events 

    5.1   If the implementation of the event is not possible due to force majeure or for other reasons for which we are not to be held responsible (e.g. due to sickness of the speaker without the provision of a replacement), we shall be entitled to cancel the event in return for reimbursement of the full participation fee.
    5.2   In the case of a cancellation, you shall not be entitled to any other claims against us than the reimbursement of the participation fee governed by Item 5.1. In particular, in compliance with Item 9.3, we shall not be obligated to reimburse you any travel and/or accommodation costs as well as the loss of working hours. Please bear this in mind when you book your journey or accommodation and also take into account the corresponding possibilities of cancellation in these respects.
  6. Maturity and payment, default, set-off

    6.1   The price specified in the respective service description shall apply.
    6.2   The participation fee shall be due within two weeks following receipt of the corresponding invoice. If the period between the receipt of the confirmation of registration and the start of the seminar is less than one week, the participation fee shall be due directly upon receiving the registration confirmation and invoice.
    6.3   If we have not received the participation fee prior to the start of the event, we shall be authorised to refuse your participation in the event. 
  7. Seminar documents and copyrights

    7.1   The documents provided in the framework of seminars and workshops will be prepared with the greatest care and to the best of our knowledge. We shall assume no liability and guarantee for the correctness, up-to-dateness, completeness and quality of the content.
    7.2   All seminar documents (hand-outs, presentations, etc.) shall be protected by copyright and must be utilised exclusively by the participants involved and for the purpose intended. This purpose will be to share the seminar contents with the participants.
    7.3   You shall not be authorised to modify the seminar documents or make them publicly accessible. You may neither use the seminar documents on the Internet nor in other networks or databases. Disclosure to third parties, i.e. to persons that are neither colleagues nor employees of yours shall be prohibited.
    7.4   Any use of the seminar documents that is deemed improper shall only be permitted if we have given prior express consent to it in writing.
  8. Data protection 

    We will treat the data collected in the framework of your registration confidentially and only for the purpose of performing the contract. Apart from that, the content of our general data privacy statement shall apply.
  9. Liability and limitations of liability

    9.1   Unlimited liability on our part shall only be assumed for damage caused by malice aforethought or gross negligence. Furthermore, we shall assume unlimited liability for personal injuries, if a warranty has been explicitly accepted, or in cases of product liability.
    9.2   If major obligations from the contractual relationship have been violated, the amount of our liability shall be limited to foreseeable damage typical for the type of contract involved. Major contractual obligations of the performance of which is required in the first place to ensure proper implementation of the contract and on the compliance of which the contracting party can constantly rely.
    9.3   We shall assume no liability for the negligent violation of non-essential duties from the contractual obligation, for futile expenditures as well as for all cases of minor negligence.
    9.4   The limitations of the aforementioned provisions shall also apply to our legal representatives and agents.
  10. Miscellaneous items

    10.1   German law shall apply to the exclusion of the conflict of laws rules of international private law and CISG.
    10.2   The legal venue in the event of disputes shall be Düsseldorf.
    10.3   If any provision included in these terms should be or become inoperative, or if there should be a loophole, the operativeness of the other provisions will not be affected thereby.
    10.4   Amendments and additions to this Agreement have to be made in writing. This also applies to this clause stipulating written documentation.
    10.5   We will not participate in any dispute settlement proceedings before a consumer arbitration board.


Information of the right of revocation for service contracts


Right of revocation

You have the right, within fourteen days, to withdraw from this contract without giving any reason.

To exercise your right of revocation, you must notify us, Stammzellnetzwerk NRW e.V., c/o Life Science Center, Merowingerplatz 1, 40225 Düsseldorf, e-mail: phone: 0211 – 3368 7081, of your decision to withdraw from this contract, by providing a clear explanation (e.g. a letter sent by post, or an e-mail).

Dispatch of the notification on the exercise of the right of revocation before the expiry of the revocation period shall suffice to meet the revocation deadline.

Consequences of revocation

If you withdraw from this contract, we must reimburse you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from your decision of selecting a different type of delivery than the most reasonably priced standard delivery offered by us), immediately and at the latest within fourteen days as from the day on which we have received the notification of your withdrawal from this contract. For this reimbursement, we shall use the same payment method that you have used for the original transaction, unless something else has been expressly agreed with you; in no case, fees will be charged to you due to this reimbursement.

If you have required the service to commence during the revocation period, you must pay us a reasonable amount which corresponds to the proportion of the services already performed until the time when you notify us of exercising the right of revocation to withdraw from this contract, in comparison to the full scope of services provided for in the contract.


Sample revocation form

If you wish to withdraw from the contract, please fill in this form and return it to us.